Ongoing Service

Ongoing Website Support from One Reliable Team

If you already have a website but do not want to manage edits, updates, fixes, and small improvements yourself, Bochi Web gives you a steady point of contact instead of starting over every time something needs to change.

See How Support Works
Tell Us What You Need Help With
Email-first support
No contracts
Month-to-month

What Support Feels Like

Email-first

Send an email describing what you need. We reply with a clear plan and timeline. No phone tag, no portals, no tickets unless you want them.

Plain-language answers

We explain what is happening and what we recommend in terms you understand. No jargon, no unnecessary complexity.

One consistent team

You work with the same people month after month. No revolving door of freelancers or support agents who do not know your site.

What Ongoing Support Covers

Content and Changes

  • Text and image updates
  • New sections or pages
  • Menu and navigation changes
  • Seasonal promotions or announcements

Technical Care

  • WordPress core, plugin, and theme updates
  • Daily backups stored off-site
  • Security monitoring and hardening
  • Uptime monitoring
  • Performance checks

How Fast We Respond

Typical response

Within one business day for most requests.

Typical turnaround

Minor edits within 1–2 business days. Larger changes quoted with a timeline.

Urgent issues

Site-down or security problems are prioritized and addressed as quickly as possible.

Is This the Right Kind of Support for You?

Best for

  • Businesses with an existing site that needs ongoing care
  • Owners who do not want to log into WordPress themselves
  • Teams that need a reliable contact for website changes
  • Businesses that want month-to-month flexibility without a contract

Not a great fit if

Where Ongoing Support Fits

Maintenance Only

$45/mo

Backups, updates, security. No content edits.

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Website Management

$75/mo

Everything in maintenance plus content edits, support, and oversight.

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Management + SEO Bundle

Management plus local SEO visibility work.

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Not sure which level you need? Most businesses that want ongoing support start with Website Management.

Trusted by Small Businesses Like Yours

4.9 stars from 34 reviews on Google — from small businesses across the country.

FAQs

Support Questions We Hear Often

Answers to the most common questions small business owners ask about ongoing website support.

There is no arbitrary cap. We handle reasonable ongoing requests as part of your plan. If a request is large enough to be a project, we will let you know and quote it separately.

Site-down issues and security problems are prioritized. We investigate and work to resolve them as quickly as possible.

Yes. We manage WordPress sites regardless of who built them. We review the setup during onboarding and flag anything that needs attention.

Yes. All plans are month-to-month. Cancel anytime with no penalties.

Tell Us What's Frustrating You About Your Site

Tell us what is breaking, what you cannot get done, or what you are tired of managing. We will tell you whether support alone is enough or whether the site should be cleaned up first.

Describe Your Support Needs

Or email info@bochiweb.com with your URL and a few details.

No contracts. No pressure. Just a conversation about what your business needs.